The free access to the water park salvaged our disappointment with the closed pool. The friendly staff and decent breakfast made our family visit enjoyable overall.

had a lovely stay at surestay plus hotel by best western. the beds were super comfortable with plenty of pillows. the room was really clean, and it was great using the fridge and microwave. enjoyed the good breakfast too!

would recomend.

The beds were comfy and the showers had excellent water pressure, making for a refreshing start each day. My kids loved splashing around in the pool and relaxing in the hot tub after a long drive. Just a heads up, the breakfast options could use a bit of variety, but overall, we had a nice stay! 😊

I appreciated the clean, spacious areas and the friendly staff. The hotel's location offered convenient access to local attractions and the highway. It was also well-maintained, making it accessible and comfortable for seniors like myself.

Elevator access would greatly improve mobility.

The pool was a fun family spot, rooms were clean, and the staff was super accommodating. Tyler helped me out when I had an issue with a vending machine. he brought my soda within minutes!

Felt like home, nothing was too much trouble.

Great stay overall! The cleanliness of my room was impressive, and the breakfast was surprisingly good. However, the noise from the nearby road was distracting at night. Would consider coming back!

Enjoyable Stay with Room for Improvement

We spent four nights in a Queen Room, and the staff were always friendly and helpful. The clean room met our needs, and the breakfast options offered a nice start to our days.

We had a great time playing 18 holes at the Rexburg Golf Course. The staff was super friendly and accommodating, making our stay comfortable for my family and our two dogs. The breakfast options were enjoyable, setting us up for our adventures.

My kids wished there were more activities for them in the hotel, as the pool was closed during our stay.

Had an amazing time with friends! We played 18 holes at Teton Lakes and explored the local area. The location was perfect, just off the highway with easy access to amenities. The rooms were spacious and clean, providing a comfortable stay. Overall, it felt secure, and we enjoyed the breakfast options too.

However, the check-in staff wasn't very welcoming, and they didn't honor our special requests for room placement. It left a bit of a sour note on an otherwise fun trip.

Clean rooms, friendly staff. The elevator access is lacking and can be inconvenient for some guests.

I had a decent stay at the Surestay Plus Hotel. The location is fantastic, just off the highway and close to a Maverik gas station for snacks and drinks. The check-in was easy, and the room was spacious, clean, and had a nice fridge and microwave. The coffee and tea provided in the lobby were a great touch. However, the experience was spoiled by the noise. I could hear everything happening in the halls and above me, making it tough to get a good night's sleep. The breakfast options were limited and ran out quickly both mornings, which was disappointing. Also, the front desk staff could be more welcoming. I felt a bit ignored when asking about a room change due to noise. Overall, the hotel has potential but needs some improvements in sound insulation and customer service.

Can recommend for a weekend outing

Clean room, friendly staff, with essential amenities like free parking and a helpful 24-hour reception, making it easy to explore the local area.

The King Room with Bath Tub had very comfortable beds and was impeccably clean. The fridge and microwave were useful and worked great. However, the breakfast options were very limited, and the dining experience was lacking due to missing fresh fruit. Additionally, the toilet and tub area felt cramped, which impacted comfort during the stay.

The location was convenient right by the freeway. Rooms were spacious and very clean. The staff was friendly and provided good service. The breakfast had decent options. My family enjoyed the pool and hot tub. 😊